Frequently Asked Questions (FAQ)
🛒 1. How do I place an order?
Simply browse our products, add the items you want to your cart, and proceed to checkout. You can complete your purchase using our secure payment methods.
💳 2. What payment methods do you accept?
We accept major credit/debit cards, PayPal, and other secure online payment options. All transactions are encrypted to ensure your information is safe.
🚚 3. How long does shipping take?
Processing time is usually 1–3 business days, and delivery typically takes 7–15 business days, depending on your location.
🌍 4. Do you ship internationally?
Yes! We offer worldwide shipping. Shipping costs and delivery times vary by country and will be calculated at checkout.
📦 5. How can I track my order?
Once your order ships, you’ll receive a confirmation email with a tracking number and link so you can follow your delivery in real time.
🔁 6. What is your return policy?
We offer an easy 30-day return policy. If you’re not satisfied with your purchase, you can return it for an exchange or refund (see our Return Policy page for details).
💬 7. How can I contact customer support?
You can reach us via email at napxon09083@gmail.com or through our Contact Us page. Our team will respond within 24–48 hours.
🧾 8. Can I cancel or change my order?
Orders can be modified or canceled within 12 hours of placing them. Once shipped, we cannot make changes.
🎁 9. Do you offer discounts or promotions?
Yes, we regularly offer special deals and seasonal discounts. Subscribe to our newsletter to stay updated!
🔒 10. Is my personal information safe?
Absolutely. We value your privacy and use SSL encryption to keep your data secure. We never share your information with third parties.